IHTISHAM MUHAMMAD

Business Administration Graduate | Graphic Designer | Virtual Assistant

Peshawar, PK.

About

Versatile Business Administration graduate with a proven track record in graphic design, e-commerce operations, and customer service. Adept at leveraging strong analytical and communication skills to enhance operational efficiency, deliver high-quality creative solutions, and ensure superior client satisfaction. Committed to applying a resourceful and dedicated approach to drive organizational success in a dynamic professional environment.

Work

Amazon E-Commerce

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Virtual Assistant

Peshawar, Khyber Pakhtunkhwa, Pakistan

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Summary

Provided dedicated virtual assistance for Amazon E-commerce operations, focusing on enhancing customer care and streamlining administrative processes.

Highlights

Managed customer inquiries and resolved issues for Amazon E-commerce clients, maintaining high standards of customer satisfaction.

Assisted with product listing optimization and inventory management, contributing to streamlined e-commerce operations.

Performed essential administrative tasks, including data entry and report generation, to support virtual office efficiency.

Fiverr

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Graphic Designer

Peshawar, Khyber Pakhtunkhwa, Pakistan

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Summary

Led freelance graphic design projects, managing client communication and delivering high-quality visual assets with consistent customer satisfaction.

Highlights

Successfully completed numerous freelance graphic design projects, consistently achieving high customer satisfaction rates on Fiverr.

Coordinated client communications and project requirements between clients and the lead designer, optimizing workflow efficiency.

Collaborated effectively with marketing specialists and design teams to create cohesive visual strategies for various campaigns.

Utilized industry-standard design software to produce high-quality graphic materials, directly supporting marketing and brand initiatives.

Net Cafe

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Computer Operator

Peshawar, Khyber Pakhtunkhwa, Pakistan

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Summary

Managed computer operations and developed procedural documentation, ensuring efficient system performance and improved operational standards.

Highlights

Optimized daily computer operations, leveraging strong software proficiency to ensure seamless system functionality.

Developed and implemented comprehensive written policies and procedures for computer operations, enhancing efficiency and standardization.

Provided technical support and troubleshooting, maintaining high levels of user satisfaction and system uptime.

Education

University Of Peshawar

Peshawar, Khyber Pakhtunkhwa, Pakistan
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Bachelor Business Administration

Government College Of Management Science Peshawar

Peshawar, Khyber Pakhtunkhwa, Pakistan
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Diploma Information Technology

Jinnah Islamia Degree College 1-Zaryab Colony

Peshawar, Khyber Pakhtunkhwa, Pakistan
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FSC Science

Govt. Shaheed Hasnain Sharif Higher Secondary School

Peshawar, Khyber Pakhtunkhwa, Pakistan
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Matriculation Matriculation

Languages

English

Urdu

Pashto

Certificates

Amazon E-Commerce

B-Oner

Certificate Graphic Design

U.S.E.C.S

Skills

Software & Tools

Microsoft Excel, Microsoft Office, Adobe Creative Suite, Design Software.

Professional & Business Skills

Teamwork, Multitasking, Critical Thinking, Problem Solving, Communication, Customer Service, Adaptability, Client Management, Project Coordination, Policy Development, Data Entry, Administrative Support, E-commerce Operations.

Interests

BUSINESS